PPA Training

Introduction to Personally Administered Items

Free 15-minute pre-recorded webinar

Who Should Watch: Managers, Administrators, Clinicians

This brief webinar offers a clear overview of Personally Administered Items and their impact on practice revenue. In just 15 minutes, you’ll learn:

  • What qualifies as a Personally Administered Item

  • How to identify the PAIs your practice purchases

  • How PAI payments are calculated

Unlocking the Full Value of Personally Administered Items

2-hour live webinar | £85 + VAT

Join us for this insightful webinar, designed to equip you with the insights and practical knowledge to optimise income for Personally Administered Items

Practice Managers, Operations Managers, Managing Partners, FP34 Administrators, Finance Managers, Prescribing Clerks

Our expert-led session will cover:

  • A clear breakdown of claimable items and expected income

  • Key challenges faced by practices—and how to address them

  • Guidance on completing the FP34 submission

We’ll also clarify how PCSE Drugs Payments are calculated, interpret PCSE Drugs statements, and explore the critical role of Revenue Assurance in confirming payments and identifying any potential errors.

Step 1 of 2

Name(Required)
Clinical System
Dispensing or Prescribing-Only

Embed our process in your Practice

As well as the Compass platform, we offer an additional service to integrate our proven claims management process into your practice, ensuring all claims are correctly identified and submitted. This package includes:

Training

Training on the ‘Ash Lane Process’ – guidance on the best practice approach to ensuring everything is claimed in your practice

This includes in depth, one-to-one coaching in how to generate an FP34 claim in a way which will identify any missed items.

We will install our suite of tailored searches onto your clinical system and provide annual updates to ensure you continue to implement a best practice approach.

“I highly recommend the FP34 webinar. Everything I needed to know Richard knew instantly, and he didn’t make me feel stupid for not knowing as much as I thought I did. Happily broke it down and explained everything in terms which I understood and even helped with a question I thought of after the webinar had ended. Thank you.”

Gemma, Practice Manager

“Their training sessions have been excellent for our whole management and admin teams, I couldn’t recommend Ash Lane Consulting highly enough.”

Ryan, Non-Clinical Partner

“I have used Ash Lane twice now; at 2 different Practices, and both times they made a huge difference. We recouped over £10k of unclaimed fees, and they set us up to ensure that we should never miss any claims in the future. Their support is crucial in these times of squeezed budgets.”

Catherine, Practice Manager

“I believe no dispensing practice could do without the expert knowledge of Richard, Tracy and their team at Ash Lane. Their responses are relevant, timely, and the training they offer is spot-on for the training needs of the practice team. They help us navigate a very complex environment in a supported manner. I have no hesitation in recommending their services. A very well-deserved thank you to the team at Ash Lane!”

Louise, Managing Partner

Do you need help with your drugs profits?